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Returns & Exchanges

If you’re unhappy in any capacity, we offer no hassel returns and exchanges.

We always aim to provide parents and kids with free exchanges. We would love to work with you until you find a solution that works.

However, if we don’t seem to have anything that works–Our return policy is SIMPLE!

1) Please contact us by clicking the blue button below or email our customer service manager Daniel@KidSole.com with your name and order number.
2) Repack and use the pre-paid return shipping label that we provide you.
3) Ship your return back to us.
4) Once the Post Office does its initial scan, we’ll process your refund!

 

CONTACT US FOR YOUR FREE RETURN SHIPPING LABEL

We also offer free exchanges. If you need to replace your child’s insoles for another model or new size just let us know and our customer service manager will send them to you right away.

We do all of this to make things super easy for you. Our main goal is to make you and your child happy.

KidSole has very strict safety standards. We cannot and will not resell any insole that is returned to us. Every insole we sell is 100% brand new. No matter how much your child uses the insoles, your 30-Day-Guarantee will be honored. We stock a wide variety of insole types to solve a wide variety of foot problems. If you have any questions about which insole to choose, please do not hesitate to contact us with your questions today!

Why Choose Us

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AWARD WINNING SERVICE

We are passionate about giving your child the best possible start in life. We are here to bring you the highest quality products, all thoughtfully designed to help you nurture your child’s foot development. Please feel confident messaging us with any questions or concerns. We have an unconditional money back guarantee on all our products. We are here to help you!

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FAST REFUNDS

As soon as you drop the return off, let us know and we will process your return same day. There is no need for you to wait for us to receive the return before we issue your refund. We also offer free exchanges if all you need is a new size. If you need to replace the insoles for another model or new size just let Nick know and he will send them to you right away.

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SAFE & SECURE E-COMMERCE

Kidsole is now the best selling children’s insole brand in America! Enjoy an HTTPS secure website experience with encrypted checkout & Amazon Pay options. Every single day we help children all around the country feel more comfortable in their shoes! With FREE shipping on orders over $25, your little guy or girl could be standing better than ever in as little as 2-days!

Calling All Awesome Parents!

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